Thursday 2.8.18 | San Francisco, CA   REGISTER NOW

Breakthroughs in Healthcare Diversity Symposium: Creating Patient, Clinician, & Technology Networks

What Are the Challenges of Delivering Healthcare to Underserved Patient Groups?

Thursday 2.8.18

San Francisco, CA, USA

The Breakthroughs in Healthcare Diversity Symposium is a leading collaborative symposium for patients, patient groups, clinicians, researchers, technologists, healthcare and life science executives, and diversity and inclusion advocates to discuss diversity and inclusion in healthcare. The symposium brings these groups together in a collaborative forum to create networks, discuss best practices, and exchange new ideas related to making healthcare more diverse, with a specific focus on understanding how to serve underserved patient groups, including racial and ethnic minorities, women, and the LGBT community. The symposium will also focus on in helping provider, pharma, and other organizations who serve patients with the latest ideas and insights on how these organizations can become more diverse and inclusive in order to best understand the unique and diverse needs of the patients they serve. Attendees will learn the newest insights and ideas, discuss practical solutions, and meet industry and marketplace colleagues.

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Add to My Calendar 2017-06-15 08:00:00 2017-06-15 16:00:00 America/Chicago Breakthroughs in Healthcare Diversity Symposium: Creating Patient, Clinician, & Technology Networks The Breakthroughs in Healthcare Diversity Symposium is a leading collaborative symposium for patients, patient groups, clinicians, researchers, technologists, healthcare and life science executives, and diversity and inclusion advocates to discuss diversity and inclusion in healthcare. San Francisco, CA, USA Center for Healthcare Innovation



a leading educational symposium on patient-centered health outcomes and diversity in the treatment of diverse patient populations that include the LGBT community, women, racial and ethnic minorities, and individuals of low socioeconomic status


new knowledge and ideas on the crucial role technology plays in making healthcare more diverse and how technology firms are innovating healthcare delivery


best practices for recruiting, retaining, and promoting a diverse workforce, from entry-level to C-Suite and boardrooms


how diversity and inclusion drive innovation within organizations


cross-sectorial and multi-industry collaboration and innovation by connecting key partners in industry, patient groups, providers, and academia


and share ideas with many of the country’s leading life science and healthcare professionals who are passionate about diversity and inclusion


on building an organizational culture that attracts the best and brightest people, resulting in a diverse workforce where all ideas are valued


the obstacles to clinical trials, comparative effectiveness research, and healthcare access for underrepresented patient populations


Ricki Fairley, MBA

Ricki Fairley is the Founder, President and Thought Leader of DOVE Marketing, a marketing agency with a mission to deliver iconic thinking, strategic problem solving and creative genius to clients seeking profitable business results. Fairley is a seasoned marketer with over 30 years of marketing experience including 20 years in brand management at Johnson & Johnson, Nabisco, Reckitt & Colman and The Coca-Cola Company, and over ten years in agency leadership encompassing strategic planning and consulting for numerous Fortune 500 companies. She is passionate about helping clients identify marketplace opportunities, establish insight-based objectives and strategies, and build results-driven campaigns with resonating creative. Ricki holds the Leadership Award from the Creative Thinking Association of America, and was named a Top 100 Marketer by Black Enterprise Magazine in February 2011. In November 2013, Ricki received the Association of National Advertisers Multicultural Excellence Award for the African American advertising for the Obama for America campaign. In February 2014, Ricki was inducted into The HistoryMakers. In March 2014, she received the Game Changer Award from Café Mocha and the Atlanta Tribune. In May 2014, DOVE Marketing received the US Trade & Commerce Institute Excellence in Marketing Award. Ricki was featured as Chapter 8 in “The 50 Billion Dollar Boss,” New York Times Best Seller List 2016 for Best Business books.

Ricki holds a BA from Dartmouth College and an MBA from Kellogg School of Management at Northwestern University. She is the President Emeritus of the Black Alumni of Dartmouth Association, and serves on the board of Kenny Leon’s True Colors Theatre Company. Ricki is Chair of the Board of Trustees and chairs the Marketing Committee for the Triple Negative Breast Cancer Foundation and works diligently to garner publicity for breast cancer awareness. As a Stage 3A Triple Negative Breast Cancer Survivor/Thriver, she speaks regularly to advocate for awareness of the disease. She is also a member of the 2011 Class of Leadership Atlanta.


Ms. Regina Greer-Smith, MPH

Healthcare Research Associates, LLC


Ms. Regina Greer-Smith, MPH, is a member of the Advisory Panel for Patient Engagement at the Patient Centered Outcomes Research Institute (PCORI). Regina is the President and Owner of Healthcare Research Associates, LLC. Regina’s work includes building and maintaining collaborations between communities and stakeholders that enable improved healthcare outcomes. Regina is a consultant /healthcare coordinator to agencies providing services to developmentally and intellectually disabled adults in Illinois and the use of mobile technology to enable collaboration between patients/ caregivers and providers. She is the developer and principal investigator of The S.T.A.R. Initiative. The mission of The S.T.A.R. Initiative is to increase minority participation in patient-centered outcomes research and clinical trials. Regina holds a Master of Public Health Degree (MPH) from Benedictine University and is a Fellow with The American College of Healthcare Executives.

Dr. Laura Castillo-Page, PhD

Association of American Medical Colleges


Dr. Laura Castillo-Page, PhD, is the Acting Chief Diversity and Inclusion Officer of the Association of American Medical Colleges (AAMC). As acting chief diversity and inclusion officer, Laura Castillo-Page, PhD, provides strategic vision and leadership for the AAMC’s diversity and inclusion activities across the medical education community, and leads the association’s Diversity Policy and Programs unit. Previously, Dr. Castillo-Page served as senior director of diversity policy and programs and organizational capacity building at the AAMC, and was responsible for strategic planning, operations management, and staff development. She also led the organization capacity building portfolio of work to promote diversity and inclusion across the continuum of academic medicine. Dr. Castillo-Page received her BA from Fordham University, and earned an MA in political science, an MS, and PhD in educational administration and policy studies from the University at Albany, SUNY.

Dr. Mitesh B. Rao, MD, MHS

Stanford Healthcare


Dr. Mitesh B. Rao, MD, MHS, is the System Patient Safety Officer for Stanford Healthcare where he leads Patient Safety for the Enterprise. Dr. Rao also serves as Director of the Center for Advancing Patient Safety (CAPS), which focuses on advancing the science and implementing new innovations in the fields of Patient Safety and Quality Improvement. A Board Certified Emergency Medicine Physician, he practices clinically as an Assistant Professor of Emergency Medicine at the Stanford School of Medicine. Dr. Rao also serves as a mentor to multiple healthcare-focused startups and accelerator groups across the country. Previously, he served as the Director of the Patient Safety Education Program at Northwestern Medicine, where he was helped implement systems-level improvements for quality and safety in institutions across the country and overseas. Dr. Rao was also the Head of Research and Integration for the health innovation program at Northwestern. In this role, he developed an expertise in improving care provision through innovative methodologies.

Rhonda Collins, MSN, RN



Rhonda Collins, MSN, RN, is the Chief Nursing Officer of Vocera, where she is responsible for working with nursing leaders around the world to increase their understanding of the company’s communication solutions and share clinical best practices and to improve care team workflow and patient care. A registered nurse for 28 years, Rhonda holds a master’s degree in science nursing administration from the University of Texas. After 10 years delivering direct patient care, Rhonda held several leadership positions in hospitals across Texas before entering the healthcare technology industry. As the inspiration for the American Nurse Project, a thought leader and innovator, Rhonda is a frequent speaker on the evolving role of nurses, the importance of communication, and how to use technology to improve care team collaboration and satisfaction.

Dr. Arshya Vahabzadeh, MD

Brain Power


Dr. Arshya Vahabzadeh, MD, is the Chief Medical Officer at Brain Power, a neuroscience-based company focused on the development of augmented reality and data-driven technologies for autism and behavioral health. He is also faculty at Massachusetts General Hospital and Harvard Medical School. Dr. Vahabzadeh has trained in psychiatry, child psychiatry, and family medicine. He is an expert on the application of wearable, immersive, and digital therapeutics for brain disorders. He has over 20 national and international awards in medical research, leadership, and innovation, and was the youngest Council Chairman at the American Psychiatric Association. He is a 40 under 40 healthcare innovator, and has been described as one of the future leaders in psychiatry. Dr. Vahabzadeh has numerous publications in authoritative texts, and has been quoted or written for many media outlets including CNN, USAToday, Huffington Post, Boston Globe, and Nature. He is also the Innovation Officer at the Massachusetts General Hospital Psychiatry Academy, the largest educational and consulting service for mental health in nation. He is a senior mentor for Neurolaunch, the world’s first neuroscience startup accelerator.

Ms. Kristi Ebong, MPH, MBA

Cedars-Sinai Health System


Ms. Kristi Ebong, MPH, MBA, is the Director of Health Technology at Cedars-Sinai Health System. She drives progress in digital health and innovation, and is actively involved with the Techstars Healthcare Accelerator in Partnership with Cedars-Sinai. She is also the first female and youngest professional to serve on the board of the Badger Entrepreneurship Forum, a Cali-based group of UW-Madison alumni. Her previous experience includes digital health innovation and health IT at Stanford Health Care; strategy, content development, and market research for Healthspottr’s private network of thought leaders. Kristi holds an MPH and MBA degree from the Johns Hopkins University, and a BA in Global Security/International Studies and Political Science from University of WisconsinMadison.

Dr. Tri Do, MD, MPH

A&PI Wellness Center


Dr. Tri Do, MD, MPH, is the Chief Medical Officer of the A&PI Wellness Center, a health center in San Francisco that provides medical, social and behavioral health services. It also serves as focal point for community organizing for LGBT people, racial and ethnic minorities, immigrants, low-income persons, and the homeless. As an assistant professor at the University of California, San Francisco and a researcher with the Global Forum on MSM and HIV, Dr Do’s research focuses on the social epidemiology of health disparities in LGBT populations. Dr Do has also provided HIV medical support, guideline development, and clinical training through the Centers for Disease Control and Prevention. He is also global head of clinical research at Roche Molecular Diagnostics.

Ms. Joanna Smith, MPH

Healthcare Liaison


Ms. Joanna Smith, MPH, is the CEO of Healthcare Liaison, Inc. She has 25 years experience in the fields of health, public health and mental health. She has worked as a medical social worker and hospital discharge planner in healthcare systems throughout the San Francisco Bay Area. Previous experience also includes work in home health and community-based agencies. She has a thorough knowledge of both public and private sector healthcare systems and a special interest in cross-cultural issues in healthcare. Joanna received her Masters in Social Work from Tulane University and her Masters in Public Health in Maternal and Child Health from the University of California, Berkeley. She is a licensed clinical social worker in the state of California. She also holds a credential as a member of the Academy of Certified Social Workers. Joanna is a member of the National Association of Social Workers, The Hastings Center, and is Founder of the National Association of Healthcare Advocacy Consultants.

Dr. John Maa, MD

Marin General Hospital


Dr. John Maa, MD, is a general surgeon at Marin General Hospital. He is also the President Elect of the San Francisco Medical Society. He is a member of the Board of Directors of the American Heart Association and the American College of Surgeons, and is a Past-President of the Northern California Chapter of the American College of Surgeons. He serves as Chair of the University of California, Office of the President Tobacco Related Disease Research Program Scientific Advisory Committee, and as Chair of the American Heart Association Western States Affiliate Advocacy Committee. Previously, Dr. Maa was an assistant professor in general surgery at UCSF. Dr. Maa received his medical degree from Harvard Medical School and completed his general surgical residency at UCSF.

Dr. Shervin Majd, PhD



Dr. Shervin Majd, PhD, is the Director of Mobile Health programs at NantMobile. He leads mobile health programs responsible for solution strategy and market requirements of digital health/wellness/genomics domains to empower patients and consumers. Prior to joining Nantmobile, he was advising The Angles Forum (TAF) as Entrepreneur in Residence to identify investment opportunities in connected health, wellness and wearables solutions. In parallel, he was working with several startups as advisor and consultant to strategize their investment rounds, finetune clinical pilots and optimize product roadmap/go to market strategy. Previously, Dr. Majd was working at Vodafone xone the global ventures and incubation office in the bay area and responsible for incubation of startups, product launch across several international markets and corporate investment in mobile health and wellness domains. Dr. Majd holds a Ph.D. degree in Biomedical Engineering from the University of Tennessee and completed his post-doctorate training at the University of Maryland.

Dr. Owen Garrick, MD, MBA

Bridge Clinical Research


Dr. Owen Garrick, MD, MBA, is President & COO of Bridge Clinical Research. Bridge Clinical is a global patient recruitment healthcare communications company. It is also the leading company focused on increasing the participation of minority investigators and patients in clinical trials. Dr. Garrick was formerly Director of Corporate Strategy and M&A at McKesson. Prior to McKesson, Dr. Garrick was Global Head of M&A Negotiations at Novartis. Previously he was at Goldman Sachs in New York. Dr. Garrick earned his MD from Yale, MBA from Wharton. He holds an AB from Princeton University. Dr. Garrick also serves on the boards of Sutter Health, the American Psychiatric Association Foundation and Samuel Merritt University. He was confirmed to the HHS Secretary’s Advisory Committee on Human Research Protections in 2012.

Mr. Marquise Stillwell, MBA



Mr. Marquise Stillwell, MBA, is the Founder and Principal of Openbox. As a business designer and developer for more than two decades, he grounds the Openbox vision in strategic planning from the fields of investing, product development, and technology. Marquise also works in creative leadership, teaching with the KaosPilots in Denmark and South Africa to help students learn by doing. An active supporter of the arts, Marquise has collaborated with director Petter Ringbom on three short films and one featurelength movie, Shield and Spear (2014), about the rise of creative expression in post-apartheid South Africa. Marquise acts as a board member for the Lowline Underground Park and board advisor for the Andrew Goodman Foundation, and he is a mentor to Geeks Without Bounds and the Girls & Boys Club. He is also a supporter of the Joyce Theater,Makeshift magazine, and MCA Denver for their ability to inspire exploration and empower creative cultures. Marquise is passionate about the power of design, and has a boundless curiosity for life. You can find him riding his bike through the streets of Manhattan, doing his part to build a greener urban future.

Dr. Chad Womack, PhD

United Negro College Fund


Dr. Chad Womack, PhD, is the National Director of STEM Initiatives at the United Negro College Fund, including the UNCF-Merck Fellowship Program and the co-founder and co-lead of the White House-supported HBCU Innovation, Commercialization & Entrepreneurship. He co-founded The America21 Project and DC Innovates, both innovation-based community and economic development nonprofit organizations dedicated to empowering metro-centers and underserved communities through STEM education, tech-entrepreneurship and access to capital. Dr. Womack also founded the Philadelphia Biotechnology & Life Sciences Institute as a nonprofit initiative dedicated to addressing unmet educational and workforce development needs of Philadelphia. He co-founded 3GEN Vaccines, a nano-biotechnology company. Prior to his entrepreneurial ventures, he completed research fellowships at the NIH, most recently at the National Institutes for Allergy and Infectious Diseases (NIAID) Vaccine Research Center (VRC) and at the Harvard AIDS Institute at the Harvard School of Public Health and the Department of Immunology and Infectious Diseases.

Mr. Amri Johnson, MPH

Novartis Institutes for BioMedical Research


Mr. Amri Johnson, MPH, is a writer, speaker, and organizational change and innovation scholar working with profit/non-profit companies to construct business solutions through understanding and making the most out of the wealth that difference provides, cocreating to optimize individuals and teams’ engagement and investment in their work. Currently, as Head of Diversity and Inclusion with Novartis Institutes for BioMedical Research (NIBR), Johnson works with teams and their leadership to drive innovation through a focus on the sociology of drug discovery, helping to grow organizational talent capacity, and create an environment that thrives by inclusion. A graduate of Morehouse College he also holds a Master of Public Health (Epidemiology) from Rollins School of Public Health (Emory University). His current doctoral work is at Leiden University (The Netherlands) focusing on collaborative decision-making in organizations.


Registration, Breakfast, & Networking

08:00 AM

Opening Remarks

09:00 AM

Distinguished Keynote Address: Ms. Ricki Fairley, MBA

09:15 AM

1st Panel Discussion

10:00 AM

2nd Panel Discussion

11:30 AM


12:30 PM

3rd Panel Discussion


Concluding Remarks

3:00 PM

Open Networking

3:15 PM

Reception & Networking

4:00 PM



They love it. Read what the previous attendees had to say!

“I thoroughly enjoyed the CHI’s 2017 Breakthroughs in Healthcare Diversity Symposium. The speakers were thoughtful and experienced, the panel discussions were informative and lively, and the audience had a chance to fully participate. Great job by all!”

“The symposium was an incredible opportunity to learn best practices from courageous leaders across the healthcare industry on critical issues that impact our everyday workforce. I thoroughly enjoyed the symposium because I was provided with essential tools, resources, and knowledge to advance my personal and professional work around inclusion and diversity. I also deeply appreciated the opportunity to network with others, which has opened new doors to co-create opportunities for community solutions.” -Joe Lee, Workforce Development Strategist

“I attended the symposium primarily for personal enrichment that I intend to tie-in with my professional work. Today impressed and inspired me more than I anticipated. I believe in a collaborative approach to health care, so we need these discussions to foster D&I improvements. I am certain most everyone will take “something” learned back to their respective workplaces and communities. Thank your for a great symposium!” -Robyn E. Cross Occupational Claims and Health Advocate


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Genentech Campus

Building 31 | 310 DNA Way

South San Francisco, CA 94080






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